Salon Etiquette & Policies
We require a credit card to hold all appointments, so please have that information available when scheduling.
We accept walk ins, however it is dependent upon our service providers availability. Scheduling in advance is highly recommended.
Please honor us by not tipping.
In the event that you need to cancel or reschedule your appointment, we request 48 hour notice to allow for accommodation of other guests’ needs. If you are unable to give us 48 hours notice it is the cost of the service scheduled that day. We understand emergencies arise and will work with you the best we can.
If you are more than 10 minutes late without contacting us, your appointment will be rescheduled. We firmly believe in the value of your time and make a conscience effort to avoid long waiting periods in the salon. If time is critical to your schedule on a particular day, please make us aware of your schedule when scheduling your appointment.
As a courtesy, we text/email to attempt to confirm your appointment two business days prior to your appointment. However, if we are unable to reach you, please understand that it is your responsibility to take note of your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.
As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere we ask that you are aware that it is your responsibility to watch your children at all times while in the salon.
In the event that you aren’t 100% satisfied with your purchase we are happy to exchange it for another product or issue you a store credit. All makeup sales, fabuloso sales, and gift certificate sales are final.
We pride ourselves on elevating the standard of service within the beauty industry. With that being said we offer 100% satisfaction guarantee on all our services. If you are unsatisfied with your service please let us know within 14 days, so that we can make it right. Once it has been brought to our attention that you are not satisfied a guest satisfaction team member will look into the best possible solution. Please keep in mind, we do not offer refunds on services.
Any returned check will result in a $25.00 service charge plus the face amount of the check to be paid before any other services can be rendered.
We accept Visa, MasterCard, American Express, Discover, cash, or checks.
Your personal information is confidential. This includes your address, phone numbers and email address on file. We do not share your personal information or email with third parties. We will never share, sell, or rent individual personal information.